FAQ
Brand
What makes Cab's professional different from other hair care brands?
Cab’s professional products deliver salon-quality results at affordable prices thanks to our exclusive formula. Compared to other hair care products, our products produce foam quicker and is easy to wash out of hair. It can be used on all types of hair (colored, frizzy, curly, straight) and leaves hair feeling light and shiny. Finally, Cab’s Professional products have a subtle nutty and earthy fragrance, from our main argan oil ingredient, that can last up to 48 hours.
Where is Cab's professional based?
Cab's Professional is based in El Monte, California.
What is the mission of Cab's professional?
Empowering individuals by sourcing natural ingredients for salon-quality products that deliver honest results.
Products
What is argan oil?
You can find more information about argan oil here
Are Cab's professional products paraben-free?
Yes, all of our products are paraben-free.
Do you test your products on animals?
Cab’s professional is 100% cruelty free. There is absolutely no animal testing on any of our products.
Are Cab's professional products safe to use on colored hair?
Yes, Cab’s professional products work on all hair types and colored hair.
Where can I purchase your products in person?
We do not have a physical store to purchase but we sell via online and to retail stores near you
Can I buy in bulk?
Yes, you can buy in bulk. Please give our sales team a call for more inquiries at 626-758-1722
Can I receive samples?
Unfortunately, we currently do not offer free samples for our online stores.
What is the shelf life of Cab's Professional products?
All Cab’s professional products are effective for 3 years as per international cosmetic standard since production. After the products are opened, they are best used within 12 months.
Shipping/Returns
How much do you charge for shipping?
For orders below $35, shipping is calculated based on location.
Do you offer international shipping?
We currently do not offer international shipping, but we hope to offer it soon.
Do you offer free shipping?
Yes, we offer free shipping for orders above $35.
What carrier do you use for shipping?
We use USPS and UPS to ship orders.
How long will it take to get my order?
It will generally take 3-7 business days for orders in the United States.
What should I do if my package gets lost/stolen in transit?
If you do not receive your order within 10 business days, please contact us at shop@auranebeauty.com.
Do you accept returns?
Yes, we do accept returns. Please refer to our shipping/return policy page for more information.